Making The Magic Happen
You have done all the hard work to load the coupons and match the coupons to the deals. Preparation is the key to success! It is important to make sure things go as planned at the checkout. Remember to smile and be confident at checkout. Be kind to the cashier. The cashier is your partner in saving. The cashier may have tips to help you if something goes wrong at checkout.
Making The Magic Happen: Mastering Digital Coupon Redemption
Preparation is the key to success, especially when it comes to making the most of digital coupons. By following a few strategic steps and understanding how to troubleshoot common issues, you can ensure a smooth and rewarding checkout experience.
At Checkout: The Moment of Truth
- Access Your Digital Wallet: Open the app and have your coupons at the ready.
- Phone Number Sync: At stores like Dollar General, simply entering your phone number can sync your account and apply all loaded coupons.
- Be Confident and Kind: A smile and a kind word to the cashier can go a long way, especially if you need assistance.
Finalizing the Purchase: Ensuring Every Discount Counts
- Review Your Receipt: Before leaving the register, confirm that all discounts have been applied correctly.
- Ask for Help if Needed: If there’s a discrepancy, don’t hesitate to ask the cashier for help.
Troubleshooting Common Issues: What to Do When Things Don’t Go as Planned
- Coupon Not Applying: Verify the coupon’s validity and item eligibility.
- Technical Glitches: Clear the app’s cache or restart it if discounts aren’t applying.
- Expired Coupons: Always check the expiration date before attempting to use a digital coupon.
After Checkout: Post-Purchase Solutions
- Receipt Review: Always take a moment to review your receipt for accuracy.
- Customer Service: If you notice an issue after leaving, you can return to the store or contact customer service for resolution.
If the transaction is complete review the receipt. If there are any problems once the transaction is complete and you have left the checkout there are two options. You can choose to return to checkout and ask for assistance. Or you can call customer service at 1-877-463-1553. There is also a contact form on the Dollar General website with a two day response time.
